McAfee Endpoint Encryption for PC - Installation
Posted by James Gillies on 26 October 2010 03:58 PM
This document is designed to assist an operator in installing solely the DPMS2 version of McAfee Endpoint Encryption. It is not intended to support any other version.
Steps required for DPMS2 McAfee Endpoint Encryption for PC – New Installation
1..... Important Checks
2..... Downloading the Software
3..... Installing the Application
4..... Using McAfee Endpoint Encryption for the first time
5..... Turning on Encryption
1. Important Checks
Before you install this product check that you do not have any conflicting applications that modify the way your hard disk operates including:
* Hard Disk compression
* Any other disk encryption
* HP recovery tools
* Other drive "Recovery Partitions"
* RAID drive arrays
* Dual boot systems
* Non Windows operating systems
* Systems without a keyboard
If these are present they MUST be removed before proceeding. If you are unsure about backing up your data or removing any of the above you should refer to your local IT support.
2. Downloading the Software
You will have received an email from McAfee Encryption Support containing a link to the software for you to download – this is also known as a “Client Installation Set”. The email should look something like this:
Download the .zip file to the desktop as normal. Right-click on the .zip file and choose “Extract All..” so that you can get to the executable contained inside, which will be called something like “YourCompanyName.exe”.
3. Installing the Application
Double-click the executable to start the installation on your machine, if you are prompted, click “Run” as shown:
Click "Next, Next, Next" to start the installation process:
When the installer is complete, choose to restart your computer now and click “Finish” to restart your computer:
Your machine will now shut down…
….and will reboot as normal back into Windows:
When you have logged back into Windows you will have a new system tray icon in the bottom right of your screen that looks like a PC with a padlock on it. Right-click on this icon and choose “Show Status”
The “McAfee Endpoint Encryption Client Status” window will appear and there should already be a synchronisation occurring which you can see by the “Client Status Log” updating. If the sync is not running already please click on the “Synchronize” button so that your machine starts to pull down all of the relevant configuration from our servers, this process can take up to 15 minutes – DO NOT reboot your machine at this stage, it is critical that this process completes uninterrupted, but only on the first synchronisation. Subsequent synchronisations should be fine if they happen to be interrupted by a reboot.
The screenshot below shows where the “Synchronize” button is in case you need to press it:
Eventually your Windows screen will lock, this is normal as is indicative of the first synchronisation being completed. Unlock the screen to continue. When the synchronisation has completed you will see “Applying cryption changes” message – it is now safe to reboot your machine:
Reboot your machine again…
4. Using McAfee Endpoint Encryption for the first time
Power on your machine as normal, when your machine reboots the McAfee Endpoint Encryption “Pre-boot” screen will be shown – you will now need to authenticate to your machine before Windows will start. In the “User name” field type in the email address you used to register on the DPMS2 website and in the “Password” field type the default password of “12345” (without the quotes) – Click on “OK”
You will now be immediately promoted to select a new password before continuing onto Windows, select a new password and click on “OK”
Windows will now boot as normal. The software is now installed and there is nothing further that you need to do, however it must be highlighted that your computer is NOT encrypted at this stage. We purposefully do not encrypt the drive automatically to make it is easier to troubleshoot any issues you may have at the installation stage.
5. Turning on Encryption
We will contact you in approximately one week via email to confirm with you that you are happy with your installation and everything seems to be running smoothly. The email will contain a “Yes” and “No” button for you to select to tell us whether to go ahead and encrypt your drive or not. We will not take action until we hear from you.
The encryption process itself is completely transparent and you will not notice it happening. If you are interested however the process looks a little bit like this…
In our management systems at the back end we can see your machine and we select the “Properties” of it to change the behaviour:
We select “Encryption”, then your hard drive (in this example Drive C) – then we choose “Full” encryption and “Apply”
Clicking the button “Synchronize” will start the sync manually; in the screenshot above you can see that the synchronisation has completed because of the “Applying cryption changes” message. After a few seconds the status of the drive will change to “In Progress” which shows the encryption occurring.
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